Technician USA

As a Technician, you’ll work with vision inspection and serialisation systems, supporting everything from installation and start-up through to testing, troubleshooting, and ongoing service. You’ll get involved with both hardware and software, working alongside experienced engineers while taking responsibility for solving technical challenges at customer sites. 

Based in North Carolina, this is a chance to bring more variety into your working day and build on your technical experience. If you enjoy learning new technology, working directly with customers, and seeing the results of your work first-hand, this could be a great next step. 

Who’s it for and what’s in it for you? 

Our client is a leading supplier of vision inspection and Track & Trace systems for the pharmaceutical industry. People are at the core of everything they do, and it is through unique skills and teamwork that they succeed. Holding professionalism, enthusiasm, and collaboration, whilst always being ready to take on new challenges and constantly striving to improve their products.

With a private healthcare available and a healthy pension, this company wants to reward you for your efforts.

What will your day to day look like? 

The key focus of this role is to install, integrate, and support vision inspection and serialisation systems, helping customers get their equipment running and resolve technical issues. As well as: 

• Installing and troubleshooting software and hardware as part of customer projects 
• Supporting system start-up, Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) at equipment manufacturer and customer site 
• Responding to customer service calls, diagnosing faults, and supporting system recovery 
• Carrying out minor repairs, maintaining databases, and installing new system components where required 
• Working closely with senior service staff and other technicians to meet quality standards and customer expectations 
• Providing technical assistance to colleagues and sharing knowledge across the team 
• Travelling to customer sites and factories as required 

This is an opportunity to build deeper expertise in specialist inspection and traceability technology, while supporting customers through both new installations and day-to-day technical challenges. 

This role will suit you if you… 

• Have 3–5 years’ experience and knowledge of vision inspection systems and their applications 
• Hold a bachelor’s degree or equivalent, preferably in Engineering, Computer Science, Information Technology, or software programming 
• Can interpret electrical and wiring diagrams to diagnose technical issues 
• Have a working knowledge of machine controls and components, such as conveyors, sensors, encoders, and mounting systems 
• Have a basic understanding of PLC programming and knowledge of computerised systems, databases, and network communication protocols 
• Take a structured, analytical approach to troubleshooting, with strong attention to accuracy and quality 
• Communicate clearly with customers and colleagues, and can organise your workload independently while contributing to a team 
• Adapt to changing priorities and welcome opportunities to learn, share knowledge, and improve 

Think this could be your next role? 

Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Leah on leah.rinaldi@fmctalent.com 

The fine print 

Reference number: 23204 
Temporary or Permanent: Permanent 
FMC contact for this role: Leah Rinaldi