Technical Service Consultant

As a Technical Sales Consultant, you’ll work with aerospace and defence customers as they adopt software and AI into their processes. You’ll support onboarding, help shape methodologies, and guide customers through the practical changes needed to get the technology working effectively for them. 

This is much more than running demos. You’ll become a technical partner to customers, combining your industry knowledge with strong communication skills to influence how the technology is adopted and used. If you want technical depth, customer exposure, and the chance to make a visible commercial impact, this could be a great next move. 


Who’s it for and what’s in it for you? 
Many of the aerospace and defence industry’s largest manufacturers rely on our client's distinct shop floor and supply chain solutions to simplify complex manufacturing. They believe in making incremental growth every day, and how they look after their people is no exception. As part of their team, you'll be empowered through financial guidance, wellbeing benefits and flexible working opportunities. 


What will your day to day look like? 
You’ll lead technical delivery for MES implementations, providing hands-on development, integration and troubleshooting support for manufacturing customers. 

• Lead software implementation activity, including configuration, extension and integration 
• Design and develop scalable technical solutions aligned to client requirements 
• Integrate MES platforms with wider enterprise systems such as ERP and PLM 
• Provide technical leadership across performance, scalability, security and architecture 
• Troubleshoot complex technical issues and support timely resolution 
• Act as a technical advisor to customers throughout implementation projects 
• Run workshops and training sessions for client IT teams 
• Work closely with Project Managers to scope, plan and deliver technical work 
• Collaborate with Sales, Product Development and Customer Care teams 
• Document technical best practice and contribute to internal knowledge sharing 
• Share customer feedback with Product teams to support future enhancements 
• Travel to customer sites when needed for project delivery and client engagement 

You’ll play a key role in delivering complex manufacturing software projects, helping customers integrate, optimise and get long-term value from their MES environment. 


This role will suit you if you… 

• Have 5–8 years’ experience in software development 
• Bring at least 3 years’ hands-on experience implementing MES solutions 
• Are confident working with Java, JavaScript, Spring, Hibernate and REST APIs 
• Have experience with Oracle, SQL Server and SQL query optimisation 
• Understand enterprise technologies such as JEE, JMS, Tomcat and ActiveMQ 
• Can work with XML, XSLT, JSON, Git and CI/CD pipelines 
• Have experience integrating MES with ERP, PLM or other enterprise systems 
• Understand system scalability, performance, cybersecurity and API security 
• Can explain complex technical concepts clearly to non-technical stakeholders 
• Are comfortable leading projects and guiding customers through implementation 
• Can manage multiple priorities, projects and client relationships 
• Are eligible to work in the UK and happy to travel 30–40% 

Think this could be your next role? 
Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Alex on alex.baker@fmctalent.com 


The fine print 
Reference number: 22902 
Temporary or Permanent: Permanent 
FMC contact for this role: Alex Baker