Retinal Product Specialist & Clinical Trainer - UK
UK Wide
Are you passionate about eye care and looking for an opportunity to combine your clinical knowledge with a more commercially focused role? You understand the importance of accurate diagnostics and how the right technology can make a real difference to healthcare professionals and their patients. Now you're looking for a position where you can put that knowledge to work in a new way.
As a Retinal Product Specialist, you'll become an expert in innovative ophthalmic imaging technology, working closely with clinicians to help them understand and get the most from advanced diagnostic solutions. You'll combine your technical knowledge with relationship-building skills to deliver engaging demonstrations, product training and ongoing customer support.
If you enjoy working with people, sharing your expertise and being at the forefront of developments in eye care, this could be a great next move. You'll have the opportunity to build strong relationships across the industry, develop your commercial skills and play an important role in helping healthcare professionals deliver exceptional patient care.
Who's it for and what's in it for you?
Our client is looking for someone willing to step outside their comfort zone and push the current boundaries for ophthalmic and optometric technology. It's how they've become a leading distributor of refraction, surgical and dry-eye technology. You'll join a tight-knit clinical team that will support you with bonus packages and car allowances.
What will your day to day look like?
You'll support the sales and adoption of advanced retinal imaging solutions, working closely with clinical professionals to ensure they have the knowledge and confidence to get the most from the technology. Combining your understanding of eye care with a consultative approach, you'll deliver product demonstrations, training and ongoing support while building lasting customer relationships.
- Develop a strong understanding of the ophthalmic imaging portfolio, becoming a trusted technical resource for customers and colleagues.
- Deliver engaging product demonstrations, presentations and training sessions to clinical professionals.
- Support sales activities by providing technical expertise and helping customers understand the benefits of the technology.
- Build and maintain strong relationships with ophthalmologists, optometrists and other key clinical stakeholders.
- Ensure customers receive comprehensive product training and ongoing support to maximise product adoption.
- Stay up to date with developments in ophthalmic imaging, market trends and changing customer requirements.
- Maintain regular communication with customers before and after training sessions, responding to enquiries and providing guidance.
- Gather and document customer feedback, identifying opportunities to improve training and product support.
- Collaborate with internal sales and technical teams to deliver a positive customer experience.
This role will suit you if you…
- Have a clinical background in ophthalmology, optometry or a related eye care discipline, alongside commercial or sales experience.
- Have practical experience screening patients for eye care conditions and a good understanding of ophthalmic diagnostic procedures.
- Hold a degree in a relevant scientific or clinical discipline, which would be advantageous.
- Are confident communicating complex clinical and technical information to a range of healthcare professionals.
- Enjoy building relationships with customers and take a consultative approach to understanding their needs.
- Have strong presentation and training skills, with the ability to deliver engaging product demonstrations.
- Bring excellent interpersonal and negotiation skills, with experience working alongside clinical and commercial stakeholders.
- Are commercially minded, proactive and motivated by achieving results.
- Have strong organisational skills and are comfortable managing customer interactions, training schedules and follow-up activities.
- Are confident using Microsoft Office and other business software.
- Are flexible and willing to travel regularly across your territory and internationally when required.
Think this could be your next role?
Then we'd love to hear from you! If you're interested in applying or would like to see the full job description for this role, please get in touch with Freya on freya,dominey@fmctalent.com.
The fine print
Reference number: 23342
Temporary or Permanent: Permanent
FMC contact for this role: Freya Dominey
