Onboarding Manager

As for you, you’ve worked through complex construction bidding processes and you’re great at explaining things clearly, helping people understand what matters and setting them up for success. At this stage in your career, you’re motivated by doing the job properly. Taking ownership of onboarding, building strong relationships, and knowing customers are set up right from day one is what makes the work feel rewarding. 

This Onboarding Manager role gives you that. You’ll join a growing, market-leading revenue engineering software business, with the space to focus on quality onboarding and meaningful customer outcomes. With structured support, a bonus linked to impact, and an unlimited vacation policy, it’s a role built for someone who wants visibility, progression, and role that gives back as much as you put in. 

Who’s it for?  

Our client is a fast-growing international SaaS company transforming the construction industry through innovative, data-driven solutions. They combine AI-driven data, process excellence, and revenue engineering to help construction solution providers identify relevant projects earlier and convert them into real business. Essentially, they enable sales teams to spot opportunities sooner and act proactively in a traditionally reactive sector. With a clear mission to modernize a complex industry, the company fosters a collaborative, international culture where ambitious professionals can make a visible impact and grow as the business continues to scale. 

What’s in it for you?  

• Unlimited vacation policy

• In-house fitness studio plus gym membership contribution

• Regular team events, off sites and social activities 

• L&D budgets to support your growth

• Family- and pet-friendly working environment 

• Childcare support via Kita

• Referral programme with financial rewards

• Structured onboarding with a dedicated buddy programme

What will your day to day look like? 

You'll take ownership of the entire onboarding process for new customers Proof of Concepts (POCs) and bridging the gap between Account Executives and Post Sales. An average day may look like: 

• Conducting user interviews to understand customer workflows  

• Creating onboarding and configuration concepts  

• Setting up customer accounts  

• Managing the onboarding and POC process  

• Planning timelines and coordinating milestones  

• Guiding new users through the platform  

• Identifying and mitigating any risks  

This role will suit you if you… 

• Are fluent in German and English  

• Have strong project management skills 

• Understand technology, CRM systems and process driven work 

• Are willing to travel to meet customers on site 

Think this could be your next role? 

Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Grace on grace.fuller@fmctalent.com 

The fine print 

Reference number: 21555 

Temporary or Permanent: Permanent  

FMC contact for this role: Grace Fuller