Implementation Manager

Who's it for and what's in it for you?

You’re not the only one taking note of this construction tech company. Their unique SaaS offering in the has won the attention of leading contractors and owners in the construction space. And there’s little wonder, their tech is reducing delays, minimising disputes, and getting better outcomes. With funding that is hot off the press, they’re scaling rapidly right now and are looking for people who thrive in a fast-paced and start-up environment. 

Sound exciting? They’re also a great place to work, recently winning official recognition as one of the ‘best places to work’ at their HQ location. With unlimited PTO, stock options, healthcare plans, gym memberships, and financial planning support (to name just a few benefits!) they offer plenty of perks to support your growth as you support theirs.


What will your day to day look like?

As an Implementation Manager, your day to day will be all about really getting into the nitty gritty of how customers use the tech and the value it can add to them. You’ll be their trusted advisor. Day-to-day, your role might look a little like this:
 

• Working with Customer Success to build a loyal customer base
• Guiding customers on how to best use and integrate the tech
• Conducting reviews with customers 
• Making sure users are achieving value and ROI 
• Evaluating any risks associated with customers or potential lost business
• Strategising to help accounts expand usage 
• Driving adoption with multiple stakeholders within customer accounts

There’s plenty of opportunities to really make your mark in this role as you help a start-up to keep growing their customer base and secure loyal customers – ultimately this is what success looks like in this role!


This role will suit you if you...

• Have at least 3 years’ experience as a scheduler of project controls professional
• Have worked in the Construction or Contech (SaaS) industry for at least 6 years
• Know how to work with Primavera P6 and Microsoft Project
• Are interested in construction scheduling
• Are great at task prioritisation
• Know how to build long lasting relationships
• Can influence others to adopt new tech and processes
• Are great at turning complex technical info into easy-to-digest content

There’s an element of travel to this role, too, so whilst you’ll be remote-based most of the time you’ll also need to be comfortable with being on the road for about 10% of your working hours. 


Think this could be your next role?

Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Hannah on hannah.wood@fmctalent.com


The fine print

Reference number: 20632
Temporary or Permanent: Permanent
FMC contact for this role: Hannah Wood