Account Manager

As an Account Manager, you'll take ownership of a portfolio of construction customers, helping them expand their use of the platform while identifying opportunities for upselling, cross-selling, and new business. It's a role that suits someone who's comfortable balancing account growth with proactive prospecting and enjoys working in a fast-moving, scale-up environment.

Joining a growing business, you'll have the autonomy to shape your accounts, build long-term customer partnerships, and play a key role in the next stage of the company's growth. If you're commercially minded, adaptable, and enjoy a bit of organised chaos, you'll fit right in.


Who’s it for and what’s in it for you?
Our client is bringing the future of construction contract management. Their aim is to make the whole process simple for owners, contractors, and consultants, reducing the headaches typically associated with contract management. And with tens of thousands of active users and billions of pounds worth of contracts managed with their tech, they’re certainly making an impact.  

Working here, you’ll be rewarded for your efforts with a solid bonus scheme, as well as a benefits package that includes things like a generous annual leave allowance, and a remote-first approach to working (you’ll be needed in the office 1 or 2 days a month).  


What will your day to day look like?
You’ll manage a portfolio of key construction accounts, helping customers get more value from the platform while identifying opportunities to grow revenue. A typical week might include:
 

• Building detailed account plans and mapping key stakeholders across each customer
• Running regular reviews and value-led conversations with commercial, legal and operational teams
• Identifying upsell and cross-sell opportunities across the wider product suite
• Leading renewal conversations and protecting long-term customer relationships
• Understanding each customer’s challenges and recommending solutions that support their goals
• Working closely with sales, product and customer success teams to deliver a seamless experience
• Building strong product knowledge so you can confidently handle most commercial discussions

You’ll have plenty of autonomy to shape your accounts, backed by a collaborative team and a market-leading product.


This role will suit you if you…

• Have at least five years’ experience in account management, commercial sales or business development
• Understand the construction sector, ideally through a Main Contractor or ConTech business
• Have a strong track record of retaining customers and growing existing accounts
• Take a consultative approach and enjoy understanding the challenges behind the sale
• Are confident presenting virtually and engaging senior decision-makers
• Can spot commercial opportunities and turn them into clear account plans
• Are proactive, ambitious and comfortable working in a fast-scaling business
• Want to join a growing company where you can develop your career as the team expands

Think this could be your next role?
Then we’d love to hear from you! If you’re interested in applying or would like to see the full job description for this role, please get in touch with Tom on tom.harris@fmctalent.com


The fine print
Reference number: 22628
Temporary or Permanent: Permanent
FMC contact for this role: Tom Harris