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Job titleTechnical Sales Administrator
Job typeMeditech
Salary20,000 - 25,000 GBP
LocationUK Central
Bonus Package
Job description

Do you have an aptitude for building successful customer relationships? Our client is currently looking for a Technical Sales Administrator to join their sales team in Birmingham. 


The company 

Our client is renowned for providing innovative technologies to the optometric and ophthalmic industries, with links to major international manufacturers across the optical landscape. They pride themselves on delivering long-lasting solutions that provide healthcare professionals with the efficiency and support they need to provide exceptional levels of patient care. 


The role 

As a Technical Sales Administrator, you will deliver world-class customer service to a range of NHS Supply Chain Contacts. You’ll play a crucial role in connecting customers with relevant personnel across the business to ensure rapid responses to sales requests and achieve customer satisfaction. 

Other responsibilities include: 

  • Working as part of a close-knit commercial team 

  • Answering inbound calls directed to the Service/Support team 

  • Directing technical and service enquiries to Engineers 

  • Organising documentation including service contracts and device regulations 

  • Utilising CRM systems to manage customers and contacts 

  • Overseeing general administration tasks 


The requirements 

You’ll have a professional phone manner, as well as: 

  • Sales experience within the medical device industry, including CRM,  is desirable 

  • Experience in a business supplying the NHS with goods and services is a plus 

  • Highly analytical and detail-orientated 

  • Excellent interpersonal, communication and articulation skills 

  • Able to consolidate complex information into simple messages 

  • Organized and able to prioritize effectively 

  • Strong commercial awareness including negotiation skills 

  • Able to work autonomously and as part of a team 

  • Positive and driven 


Important information 

Reference number: 12084 

FMC contact for this role: Natasha Szombara (

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    Updated on 2017-08-07T17:04:38+00:00, by Matthew Graham.