Are you an energetic self-starter with a passion for healthcare? Our client is currently looking for a Specimen Management Specialist to join their team and deliver Professional Services across the UK and Ireland. 

The company 

Our client is a dominant market leader in providing solutions that improve medical discovery, diagnostics, and delivery of patient care. Their core focus is on making sure healthcare professionals, pharmaceutical providers and industry partners have the innovative technologies to help advance clinical therapies for patients, clinical process, and workflow. 

The role 

As a Specimen Management Specialist you will be responsible delivering clinical and laboratory training for an exciting portfolio of products, in both face-to-face and virtual environments. You’ll act as a primary point of contact for a set of targeted accounts and offer an expert level of consultation to support their expansion. You’ll also focus on promoting and upselling products and services to support the achievement of business objectives. 

Other responsibilities include: 

• Planning and executing account strategies and evaluations 

• Building strong, long-term customer relationships 

• Learning the technical and methodological requirements of the product portfolio 

• Providing support and troubleshooting for the implementation of products 

• Hitting quarterly and annual territory targets 

• Coordinating numerous departments and customer types within the NHS and private setting 

• Delivering customer satisfaction by putting strategies and processes in place to meet customer needs 

• Providing assessments of training and workflow 

The requirements 

You’ll have experience working in a commercially focused role within the healthcare sector, as well as: 

• Degree educated in a relevant scientific discipline and/or clinical experience 

• Experience providing training both face-to-face and virtually 

• Sales experience in the medical devices and diagnostic industries is desirable 

• Practicing/accredited Phlebotomist is desirable 

• Strong understanding of Professional Services including PAQCs 

• Familiar with CRMs and Salesforce 

• Able to identify and implement workflow improvements 

• Strong cross functional team leadership skills 

• Analytical, strategic and able to problem solve 

• Excellent interpersonal, negotiation and communication skills (written and verbal) 

• High level of business intelligence and commercial acumen  

• Keen to develop personally and professionally  

• Willing to travel up to 80% 

Important information 

Reference number: 12063  

FMC contact for this role: Jack Adams (jack.adams@fmctalent.com)