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Job titleSolution Engineer
Job typeSmart Industry
Salary29,000 - 49,000 EUR
LocationEurope
Bonus PackageBonus Package
Job description

Are you an experienced software developer looking for the next step in your career? Do you have coding and programming experience? Our client is currently looking for a Solutions Engineer to join their team across Europe.

 

The company 

FMC Smart Industry are supporting a globally renowned engineering software vendor who have pioneered industrial software. Their wide range of solutions are used by almost 20,000 customers across the world supported by 5,000 company employees. Their mission is to lead the digital transformation charge and enable true operational excellence for capital-intensive industries. For over 50 years, they have worked alongside customer to deep dive into their operational challenges which has inspired ground-breaking solutions which gives engineers the tools to succeed. 

 

The role 

As Solution Engineer, you’ll work closely with our client’s customers, building full-stack software applications and developing creative solutions. Helping them to automate their complex processes, your work will be key to customers and you will build strong relationships with them to help you identify their business needs and deliver the right software solution for them. 

Responsibilities include: 

  • Identifying product and solution failures and work to resolve them  

  • Leveraging real time data to solve customer problems 

  • Managing customer relationship and satisfaction 

  • Developing and recommending measures to address technical and application issues 

  • Contributing knowledge of customer applications and test scenarios  

  • Resolving technical problems from end customers and engineering teams 

  • Tracking each case in the Customer Relationship Management tool 

  • Documenting technical problems and solutions 

  • Evaluating and testing complex systems used to monitor electrical equipment systems  

 

The requirements 

You’ll have experience in software, hardware, networking, database and/or system troubleshooting, diagnosis and problem solving. Other requirements include: 

  • Bachelor’s degree in Engineering (Electrical, Power systems or Computer Science) or equivalent 

  • Knowledge of power and/or electrical systems 

  • Computer knowledge, particularly relating to server, network and operating system installation and configuration 

  • SQL Database querying and programming experience  

  • C#, HTML5 and VB.Net coding experience 

  • Understanding of control systems and PLC 

  • Positive attitude, enthusiastic, self-motivated and customer focused  

  • Comfortable in a past paced, dynamic environment  

  • Strong communication skills (both written and verbal) 

  • Positive engineer  

  • Able to excel in a fast-paced, agile environment 

  • Bilingual: English and French/Italian/German/Dutch is desirable  

  • Able to travel within the region and worldwide   

 

Important information 

Reference number: 9885 
FMC contact for this role: Christopher Lewis (christopher.lewis@fmctalent.com)  

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    Updated on 2017-08-07T17:04:38+00:00, by Matthew Graham.