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Job titleService Helpdesk Engineer
Job typeMeditech
Salary24,000 - 27,000 GBP Yearly
LocationUK East
Bonus Package10%
Job description

Are you an apprentice trained junior engineer looking for your next career move? What’s most important; innovative products, an established and well reputed brand, good culture or real career
prospects? Our client can offer all of this, they are one of the global leaders in the scientific technology industry renowned for their excellence in delivering gold standard analytical equipment
across the world.

The role

We are seeking an apprentice trained junior engineer to join the Microscopy division of a global organisation. You will mainly be responsible for providing remote support (telephone, remote connection and email) as well as to fix items that are sent back for repair. Further responsibilities can be found below:

  • Carry out Preventive Maintenance (PM) in accordance with Work Instructions
  • Perform Corrective Maintenance visits (CM) in accordance with Service Level Schedule
  • Complete both PPM and CM in a cost effective and efficient manner
  • Provide Remote Support to customers and colleagues using the most appropriate tool(s)
  • Prepare service loan equipment prior to loan

This role offers a fantastic opportunity for junior engineers to develop their skills, and establish themselves within a globally renowned organisation.

The requirements

You will be Apprentice trained, or hold a HNC/HND in a relevant discipline, as well as:

  • Experience within an electro?mechanical environment.
  • Experience with a CRM system.
  • Experience carrying out both Preventive and Corrective Maintenance.
  • Software/Networking skills.
  • Ability to build and maintain excellent working relationships with both customers and colleagues.
  • Excellent communication skills.

This is an exciting opportunity for a passionate and driven individual to join a global organisation with an exceptional brand and reputation in the scientific industry, who wants to progress their career.

Important information

FMC contact for this role: Richard Smith – Telephone: +44 (0) 1522 812 460

To apply, complete the short form on this page.

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Updated on 2017-08-07T17:04:38+00:00, by Matthew Graham.