Our client is looking for a Product Application Trainer to join their dominant medical device brand in the North of the UK. This is an excellent opportunity to utilise your qualifications within an organisation that provides training, support, and helps you progress your career within medical devices. 

The company 

We’re working on behalf of the market leaders in endoscopy. With a product portfolio including instruments and devices for the entire field of human and veterinary medicine. The company utilises central image and data archiving systems to streamline and simplify minimally invasive surgery for convenient, comprehensive, and high in quality products. 

The role 

As a Product Application Trainer, you will produce handbooks, and lead post-installation user training across the North of the UK. You will also focus on sales and customer support to new and existing clients within UK healthcare establishments. You will work by company procedures and standards and build a clear understanding of the company’s product portfolio. 

Responsibilities include: 

• Ensuring customers and end-users are competent in the use of endoscopic products 

• Producing Instructions for User guidance handbooks 

• Preparing users with product introduction 

• Planning, developing, and conducting effective training programmes 

• Creating teaching aids such as demonstration models, visual aids, and computer tutorials 

• Identifying continuous personal and professional development 

• Working by processes and safety requirements 

• Building strong relationships with stakeholders at all levels 

• Supporting the business to achieve annual objectives 

• Organised and able to confidently undertake multiple projects 

The requirements 

You will ideally live in Manchester or Leeds, and have prior clinical support experience with direct experience in customer interactions and presentations, as well as… 

• Educated to A Level or equivalent 

• Nurse diploma or medical engineering background is beneficial 

• Able to work collaboratively as part of a team 

• Experience in dealing with enquiries from customers  

• Comfortable in an operating room environment 

• A drive to open new relationships and expand existing ones where appropriate 

• Able to deal with challenging experiences in a calming way 

• Excellent interpersonal and organisational skills 

• Proactive communicator who is willing to take responsibility for challenging situations 

• Good computer literacy skills (including Microsoft Office suite) 

• Full UK driving license 

• Regular travel across the North  

 
This role is field-based covering the North of the UK and flexibility to stay overnight on occasions is required. 
 
Important information 

FMC Talent Contact for this role: Francesca Garrod (francesca.garrod@fmctalent.com)
Temporary or Permanent Position: Permanent
Reference number: 13858