Our client is currently looking for a Medical Field Service Engineer to install, troubleshoot, repair, and maintain a range of state-of-the-art medical devices across East London. This is an excellent opportunity to join one of the largest employers in the Meditech industry pushing the boundaries of what’s possible in healthcare.  

The company

With over 170 years in the market, our client is a leading medical technology company, with a global reach of 5 million patients every day. Our client is dedicated to empowering healthcare providers to succeed as well as leading the way in innovative digital health and enterprise services. You will gain access to a top-class mentoring training program and be supported by an experienced and qualified peers throughout the process. 

The role

Within this role you will repair, fault find and provide planned preventative maintenance to our client’s MR machines. Your customer facing skills will be invaluable, as you will be required to interface with customers and staff at all levels promptly and professionally. You will identify any opportunities to improve efficiencies and effectiveness and work as part of a multidisciplinary team to ensure the company values are distributed. 

Other responsibilities include: 

• Maintaining all test equipment, tools, and company property 

• Escalating situations where customer satisfaction is compromised 

• Maintaining excellent communications and team working 

• Understanding and comply with work instructions 

• Attending product training courses in Europe and USA

• Providing out of hours technical service support (when applicable)

• Completing administrative tasks in a timely and accurate manner 

The requirements

You’ll have transferrable engineering experience gained in installation, service, or support of electro-mechanical equipment, as well as… 

• HNC/HND in an Electronics, Engineering or Bio-Chemistry discipline 

• Field service experience from a medical, scientific and X-Ray industry is desirable 

• An interest in working for working in healthcare and with medical equipment  

• Ability to work both individually and in an established team  

• Strong IT, Microsoft Office, and Networking Infrastructure skills 

• Excellent customer facing skills 

• Ability to quickly gain the respect of stakeholders at all levels 

• Willingness to learn and grow

• Full UK driving licence and willing to travel 

Important information
Reference number: 14023 
Temporary or Permanent Position: Permanent 
FMC Talent contact for this role: Hannah Cannon (hannah.cannon@fmctalent.com)