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Job titleImplementation Manager
Job typeSmart Industry
Salary80,000 - 110,000 USD
LocationNorth America
Bonus Packagetbc
Job description

Are you curious and growth minded? Our client is seeking an Implementation Manager, their first US-based hire to act as support for North American based clients.  


The company 

Our client is changing the future of industrial work for some of the world’s largest manufacturers and is already a key part of the Industry 4.0. By producing a user-centric software our client provides assistance to frontline workers that enables digitisation of workflows, real time collaboration and drives continuous improvement. 


The role 

As an Implementation Manager, you will lead the implementation of our client’s product across a fast-growing US client base as well as working closely with the UK team for all the joint accounts. 

You will be introduced to key accounts as the sales process closes. You will then lead a successful implementation before handing over to the site team.  

Other responsibilities include: 

  • Helping to deliver multi-site rollouts  

  • Following a clear method to successfully deploy our client’s software  

  • Ensuring project timelines are met and delivered 

  • Creating client specific and generic training materials  

  • Maintain a strong knowledge of the company’s solutions and services  

  • Providing feedback on bug fixes  

  • Working closely with the UK team 


The requirements 

You’ll develop an expert knowledge of our client’s product portfolio, as well as: 

  • Degree educated in a relevant discipline  

  • Highly organised and able to confidently undertake multiple projects

  • Excellent communication, articulation, and presentation skills 

  • Logistical problem solver and excellent project management skills 

  • Flexible and willing to travel to various US clients


Important information 

Reference number: 12739 

FMC contact for this role: Freya Kew (

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    Updated on 2017-08-07T17:04:38+00:00, by Matthew Graham.