Could this be your next job?

Share job via email

Job titleField Service Engineer – South West
Job typeMeditech
Salary GBP
LocationUK South
Bonus PackageBonus Package
Job description

Working as an engineer in the medical sector you know more than anyone that the quality of products, you’re working on makes all the difference. This market-leading ophthalmology device company understand this, and by joining them you will be able to thrive in a business that truly values their talented engineering teams. Our client is looking for a Field Service Engineer to join their team in the Southwest UK. 

The company 

Our client is focused on implementing innovative optical technologies into their range of high-value and high-tech capital equipment systems. They are a world-renowned German manufacturer with a reputation for delivering gold-standard technologies. 


The role 

As Field Service Engineer, you’ll provide technical services and support to customers and colleagues regarding our clients’ product portfolio and solutions. You will accurately diagnose and resolve technical issues relating to software applications, IT networks, servers, and cloud-based technologies. Other responsibilities include: 

  • Delivering remote service to diagnose and repair equipment 

  • Supporting the product lifecycle from site survey through to decommissioning 

  • Completing product and software modifications, updates and FCA’s  

  • Fulfilling customer requirements and expectations  

  • Developing an understanding of our clients’ product portfolio 

  • Communicating effectively and sharing knowledge with 2nd level support  

  • Managing the appropriate levels of stock  

  • Helping to achieve continual improvements in key service indicators 

The requirements 

  • A relevant electro-mechanical qualification  

  • Capable of diagnosing and resolving complex technical issues 

  • Able to build strong customer relationships  

  • Keen to learn, tech savvy and able to get your head around a new technology  

  • Strong technical skills across networking, IT, and digitisation  

  • Excellent communication skills at all levels (written and verbal)  

  • Able to manage a busy region independently  

  • Previous experience utilising a CRM system 

  • Flexible attitude, self-motivated and able to work under pressure 

  • Flexible and willing to travel and stay away  

Ideally located around the Bridgewater/Taunton. This role is based from home. 

Important information 

FMC contact for this role: Natasha Szombara (  

Reference number: 10466

Share job via email

Oh, and if you are interested in this job…

Telephone us on +44 (0) 1522 695 011 during office hours, or use this form to send us a quick message, and we’ll get back to you.

    First Name (required)

    Last Name (required)

    Your Email (required)

    Job Reference

    Your Message

    Upload/update your CV (optional)

    When you submit this form we will store information about you on our secure system. We will not share this information with any third parties except for the purposes of proposing you as a suitable candidate for roles which match you skills. We may also send you emails from time to time if we think you may be interested in opportunities we are trying to fill. You may unsubscribe at any time. Please refer to our privacy page.

    Please note: some users report the SEND button is slow to respond. When the form is submitted you will see a Success message.

    my new job

    Updated on 2017-08-07T17:04:38+00:00, by Matthew Graham.