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|Job title||Customer Success Manager – Paris|
|Job type||Smart Industry|
|Salary||56,000 - 85,000 EUR|
|Job description|| |
Do you have a strong track record in a customer success role? Do you want to work for a global leader in industrial software? A pioneering software company are looking for a Customer Success Manager to join their team in France and drive customer satisfaction.
FMC Smart Industry are supporting a globally renowned engineering software vendor who have pioneered industrial software. Their wide range of solutions are used by almost 20,000 customers across the world supported by 5,000 company employees. Their mission is to lead the digital transformation charge and enable true operational excellence for capital-intensive industries. For over 50 years, they have worked alongside customer to deep dive into their operational challenges which has inspired ground-breaking solutions which gives engineers the tools to succeed.
As Customer Success Manager (CSM) the core focus of your role will be driving customer satisfaction. You’ll work with our client’s customers through the full life-cycle of customer relationship to smoothly transition them through each phase. This role works with a variety of talented internal teams to provide post-sales support, ensuring resolution of any customer issues and ensuring they’re receiving the best possible value.
Customer service is at the very heart of this role, and you’ll be building and maintaining strong relationships with all key customer contacts.
Our client is looking for someone who has a strong track record in a customer success role and who is passionate about driving the very best in customer satisfaction. Requirements include:
Reference number: 9185
FMC contact for this role: Liz Rainey (email@example.com)
Oh, and if you are interested in this job…
Telephone us on +44 (0) 1522 695 011 during office hours, or use this form to send us a quick message, and we’ll get back to you.
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Updated on 2017-08-07T17:04:38+00:00, by .