Could this be your next job?
|Job title||Customer Success Manager|
|Job type||Smart Industry|
|Salary||65,000 - 80,000 USD|
|Bonus Package||Double OTC|
Are you able to provide world class customer support? Do you have experience liaising between customers and technical teams? Our client is looking for a Customer Success Manager to be their main point of contact for all customers and provide the very best in customer satisfaction.
Our client delivers a variety of Environmental, Health and Safety services across the globe to help businesses overcome the various complexities of managing their EHS and risk data. In creating a safer and healthier workplace they provide a variety of services including blueprinting, seamless implementation, easy to understand solution training and unmatched service support.
As a Customer Success Manager, you’ll be the main point of contact for all of our client’s customers, providing the very best in support. Customer satisfaction sits at the very heart of this role, and you’ll be tasked with increasing this and ensuring excellent retention rates. You’ll also be involved in planning and strategy, making sure that projects are aligned with customer requirements and actively playing a part in mitigating risk.
Other responsibilities include:
You’ll have at least 5 years’ experience working in a customer success role, as part of a technical department in a software company. Other requirements include:
Reference number: 10752
FMC contact for this role: Persephone Kennedy (firstname.lastname@example.org)
Oh, and if you are interested in this job…
Telephone us on +44 (0) 1522 695 011 during office hours, or use this form to send us a quick message, and we’ll get back to you.
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Updated on 2017-08-07T17:04:38+00:00, by .