A new opportunity to break into medical devices. Our client is seeking a highly motivated Clinical Support individual to join their team and ensure the operational excellence of their orthopaedic portfolio across Essex & Hertfordshire.
 

The company 

At the forefront of the Orthopaedic supplier market, our client provides cutting-edge, high-value, and bespoke solutions. Supporting healthcare professionals in more than 53 countries to improve the quality of life for their patients. They are continuing to grow, employ more people, and launch new products to ensure they deliver high value to their customers and ultimately deliver even faster sales growth. 

The role 

In this role, you will be providing valuable support and showcasing our client’s orthopaedic products and implants to a range of hospital staff and clinical stakeholders in both NHS and private healthcare settings, alongside some sales exposure. You’ll become an expert regarding the technical and methodological requirements of the product portfolio to provide ongoing advice and ensure customers maximise the utilisation of our client’s products. 

Other responsibilities include: 

• Being accountable for providing clinical support to the Sales Representatives  

• Working with and supporting Sales Representatives to ensure targets are achieved 

• Reporting any product issues, safety alerts and recalls

• Providing any suggestions for product or process improvement

• Organising and conducting training, theatre participation and workshops

• Providing and supporting sales opportunities for new business

• Building strong, long-term customer relationships

• Translating complex technical information into simple messages 

• Maintaining high-level knowledge of developments in the orthopaedic sector 

The requirements 

You will be a clinical individual or a recent graduate looking to break into the orthopaedic industry, as well as: 

• Degree Educated in a relevant discipline

• Theatre/Clinical experience is essential

• Knowledge of Human Anatomy  

• Excellent customer-facing skills and ability to maintain a strong personal impression 

• Comfortable working within a surgical environment 

• Excellent interpersonal, communication and presentation skills 

• Able to work independently and as part of a team 

• Resilient and able to thrive in a high-pressure environment 

• Full UK driving license 

• Flexible and willing to travel across the territory 

The territory covers Essex & Hertfordshire.

Important information 

Reference number: 13591 

FMC contact for this role: Josh Flowers (josh.flowers@fmctalent.com)